Terms of service
RIVEAN® Clothing – Terms & Conditions
Last updated: April 2026
Welcome to RIVEAN™ More Than Kind - Clothing. By accessing or purchasing from our website (https://riveanclothing.co.uk/), you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. About Us
RIVEAN™ More Than Kind - Clothing is a UK-based clothing brand focused on spreading kindness, strength, and connection through meaningful apparel.
Our mission is simple: to make the world a better place and flood it with kindness - one cosy garment at a time.
2. Our Products
We sell high-quality T-shirts, hoodies, and joggers designed for comfort, style, and purpose.
Each RIVEAN piece carries uplifting messages to remind us that everyone is fighting something you can’t see.
Product images are for illustration purposes. While we aim for accuracy, colours and slight variations may differ depending on screen settings or production batches.
3. Care Instructions
To keep your RIVEAN clothing looking its best:
• Wash at 30°C
• Do not tumble dry
• Air dry recommended
• Do not iron directly onto printed areas
We are not responsible for damage caused by incorrect garment care.
4. Orders & Processing
All orders are subject to availability and acceptance.
• Orders are processed within 3–5 working days
• Once your order has been placed, you will receive a confirmation email
We reserve the right to cancel or refuse any order if necessary (e.g. stock issues or suspected fraud).
5. Shipping
• We currently ship within the United Kingdom only
• Delivery typically takes 3-5 working days after dispatch
Please note: delivery times are estimates and may vary due to external factors beyond our control.
6. Returns & Refunds
We want you to love your RIVEAN pieces 💛
Faulty, damaged, or incorrect items:
• We will provide a prepaid return label
• You will receive a replacement or full refund
Change of mind:
• Returns accepted within 14 days of delivery
• Items must be unworn, unused, and in original condition with tags
• Return postage is the customer’s responsibility
Refunds are processed once the returned item has been received and inspected.
To arrange a return, please contact: info@riveanclothing.co.uk
7. Intellectual Property
All designs, quotes, branding, and imagery on RIVEAN™ Clothing products and website are the property of RIVEAN™ More Than Kind - Clothing.
They may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
RIVEAN™ More Than Kind - Clothing is not liable for:
• Indirect or consequential loss
• Delays caused by shipping providers
• Misuse or improper care of products
Nothing in these terms excludes your legal rights under UK consumer law.
9. Privacy
We respect your privacy and handle your data in accordance with applicable data protection laws.
For more information, please refer to our Privacy Policy.
10. Contact & Support
If you need help, we’re always here for you.
You can contact us via:
• Email: info@riveanclothing.co.uk
• Contact form on our website
11. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page.
12. A Note from RIVEAN™ is more than clothing - it’s a movement.
We support mental health and believe kindness can change lives. Every piece you wear carries a message of hope, connection, and strength.
RIVEAN™ More Than Kind - Clothing was created from a place of understanding that many people are silently struggling. Our aim is to remind you that even in your hardest moments, you are not alone.
You are enough. You matter. You are not alone.
Wear it with HEART.